Shop Reviews & Testimonials - Pugh's Five Star Tire & Service

Penny Harrell

Customer Review

★★★★★

Bought new tires from Pugh's for my 2025 Mini Countryman S Electric and continue to have the team provide rotation when needed. With continuous construction in Middle Tennessee, it's inevitable to pick up a nail on the roadway, and Pugh's has been very helpful to "fit me in" with those repairs. Shout out to the Service Team for quick, reliable and trusted service. Highly recommend this business to anyone car maintenance needs.

Noah Williams/ Tracy Williams

Customer Review

★★★★★

I bought a Chrysler 300 and the motor went bad in 2 days, be careful and read your warranty up on purchase. Took it to a Chrysler dealership in Norman,, college for my son.....I spent 4 or 5 thousand dollars with them, still not right...He came home Christmas and I was recommended to Pughes...I read reviews and thought ok...I want everyone to know this is the very last mechanic shop you will ever need...These guys are simply the best...Very knowledgeable, very kind, down to earth people....I would like to give a great big shout out to that business because the are SIMPLY THE BEST!!!! THANK YOU FOR THE WONDERFUL JOB!!!!!

Mark B

Customer Review

★★★★★

I am fairly new to the area and want to say that Pugh's is one of the best auto service providers, they have done my oil changes, My daughter and son in law also use them. They are affordable and Honest.

Sam Hardy

Customer Review

★★★★★

Top notch service. Great experience Will return.

5-Star Google Rating from Justin S.

5-Star Google Rating from David S.

I absolutely had to leave a review after my visit this morning. My family has been traveling for several days and had another 8 hour drive in front of them, when I noticed a tire had been damaged the previous day. I went in search for a new tire as my spare was stuck and wouldn't drop down. The gentleman working the front desk (wish I had gotten his name) checked inventory and didn't have one in stock. He then checked to see how long it would take to get me in the shop for the mechanics to figure out why the spare wouldn't come out. When I explained that I would just have to figure something else out, he offered to look at it. Well, in about five minutes, he had fixed the issue and my spare tire was freed! He let me change my tire right there in the parking lot and then wouldn't let me leave without having the techs check all of my tires! I couldn't believe how friendly and professional everyone was! I wish I lived closer. This would be my shop for life! Thank you so much!!!

-Cory S. (5-star Google review)

The best of the best

-Todd B. (5-star Google review)

They are great to work with. Friendly staff. They do fantastic work. Stick by their warranties and labor. Very reasonable prices.

-Dana K. (5-star Google review)

Cory Stowe

Customer Review

★★★★★

I absolutely had to leave a review after my visit this morning. My family has been traveling for several days and had another 8-hour drive in front of them when I noticed a tire had been damaged the previous day. I went in search of a new tire as my spare was stuck and wouldn't drop down. The gentleman working the front desk (wish I had gotten his name) checked inventory and didn't have one in stock. He then checked to see how long it would take to get me in the shop for the mechanics to figure out why the spare wouldn't come out. When I explained that I would just have to figure something else out, he offered to look at it. Well, in about five minutes, he had fixed the issue and my spare tire was freed! He let me change my tire right there in the parking lot and then wouldn't let me leave without having the techs check all of my tires! I couldn't believe how friendly and professional everyone was! I wish I lived closer. This would be my shop for life! Thank you so much!!!

I recommend anybody and everybody that needs Auto Repair to Pughs Auto Service and Repair. They have integrity which means everything to me. - Gauvin M. (Facebook Recommendation)

Absolutely AMAZING service!! - Donna P. (Facebook Recommendation)

Excellent service, reasonable cost and they stand behind their work!

Anonymous - (5-star review left on Google)

My teenage son took his truck in for front hubs and alignment on his own. He was treated exceptionally well and the work was completed fast and at a great price! I would recommend Pugh’s for all mechanical needs.

Michael K. - (5-star review left on Google)

Pugh's is the best!

Don J. - (5-star review left on Google)

Five out of five recommend. Y’all are a great service I appreciate all the good work y’all do. Y’all go above and beyond thank y’all!

Ryan T. - (5-star review left on Google)

Been here several times to get and am always greeted by friendly staff. They all seem very knowledgeable and honest which is greatly appreciated.

Rachel T. - (5-star review left on Google)

Did a great job! Professional and courteous service. Fast turnaround on work done. Recommend for sure.

Mike S. - (5-star review left on Google)

Thank you so much for the amazing job your mechanics did on fixing our SUV!! We were many hours and miles from home when our alternator decided to go out!! In less than 24 hours you had us back on the road!! You all are a Blessing, it’s too bad you are in Tennessee and not Kansas City!!! Thank you again and Blessings on your business!!

Dean H. - (5-star review left on Google)

I am a firm believer in shopping local and shopping with local home-owned businesses. Pugh’s always treated my family with courtesy and respect. I have bought tires for all my vehicles and also had maintenance and repair work done there. I could not ask for a better customer satisfaction experience. Give them a try. You will not be disappointed. Don’t be confused, or sing the blues, you’ll never lose when you go to Pugh’s!

Tick B. - (5-star review left on Google)